Page 1 of 2 | 1 | 2 | >
Show 30 post(s) from this thread on one page

Gold & Silver Forum (http://goldismoney.info/forums/index.php)
- Gold - Silver - Coins - Numismatics (http://goldismoney.info/forums/forumdisplay.php?f=51)
- - Ebay problem.. (http://goldismoney.info/forums/showthread.php?t=238123)

cigarlover | 02-20-2008 05:48 PM
Ebay problem.. I won an auction on the 13th. 2 oz silver dragon. I email them today and ask if it has shipped. They reply and say it is out of stock and we may not get anymore. I can wait and see or I can have a refund. They are a powerseller or something like that and have a lot of feedback, over 10k so I thought they were pretty safe. Heres the item http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=020 So what ticks me off the most is they took my money and have never even said that they didnt have the item in question. IMO they should have contacted me immediately and said sorry dont have one of these so dont send money. Here it is a week later, no product, no money and no email from them until I finally sent one. Should they be reported for non performance and trying to sell items they dont have?

Goald | 02-20-2008 06:26 PM
Re: Ebay problem.. ABSOLUTELY. That is unacceptable and you should write to ebay and leave the appropriate negative feedback. Maybe this is the first time they have acted like this- but they should be dealt with accordingly so they don't make a habit of it. All the best with it.

latemetal | 02-20-2008 06:34 PM
Re: Ebay problem.. I read the ad and I think I would tell them to expect a neg feedback soon unless an agreeable solution is offered. If this had been a pre auction of a 2009 item I could understand not having it in hand.:no_ma:

cigarlover | 02-20-2008 06:49 PM
Re: Ebay problem.. Thanks. pretty much what I thought as well. At least I'mnot just being an asshole here. I am patient and understand delays happening so I wasnt worried about it but after a week to be told they never had the item is unacceptable.. Thanks again for your input

jorhyne | 02-20-2008 07:05 PM
Re: Ebay problem.. Quote:
Originally Posted by cigarlover (Post 976221) Thanks. pretty much what I thought as well. At least I'mnot just being an asshole here. I am patient and understand delays happening so I wasnt worried about it but after a week to be told they never had the item is unacceptable.. Thanks again for your input
Sorry you've had a bad experience with them. I've bought coins from them a couple of times and it was a pleasant experience. I think a reasonable solution would be to ask for a refund and if it is received in a timely fashion I would leave a neutral feedback warning others of what happened. They are obviously not scammers, probably just a mistake.

Twisted Avatar | 02-20-2008 07:14 PM
Re: Ebay problem.. Quote:
Originally Posted by jorhyne (Post 976252) Sorry you've had a bad experience with them. I've bought coins from them a couple of times and it was a pleasant experience. I think a reasonable solution would be to ask for a refund and if it is received in a timely fashion I would leave a neutral feedback warning others of what happened. They are obviously not scammers, probably just a mistake.
I dont do ebay but it is such a sad thing that you have to "whip out your talons and be ready to strike" because ebay has gotten THAT bad.... It really sucks what that whole experince has become....... I agree with J you should definatley leave neutral feedback letting others knows these folks are slipping. silver is almost 18 bucks you cant be taking chances like that . all the best though T

KASHMAN02 | 02-20-2008 07:34 PM
Re: Ebay problem.. It's fraud if they sell something they dont have, end of story. It was not advertised as if you win I will try to get you one.

Pounces On Ounces | 02-20-2008 07:35 PM
Re: Ebay problem.. Not to highjack your thread, cigarlover, but I have just run into a problem on Ebay & don't know what to do about it. Seems like a good place to ask for opinions on the matter. I won a roll of pre-'64 silver quarters from a seller & had to pay by check, no paypal was offered. Also, no insurance was offered either. Sent payment, then just today I recieved the package, with NO COINS inside! Needless to say I was PO'd & sent the seller a message stating as much. After my initial reaction, I looked closer at the package & noticed about a 1 1/2" cut or rip on the side. Looks like it was cut with a knife, but possibly could have been just plain damaged in shipping I suppose. Also inside was a very SMALL plastic bag with a torn bottom seam. No way could anybody fit 40 quarters in there unless it was really about to burst. Now I am not sure if I had the coins stolen during shipping, or if the seller is trying to pull a fast one by shipping a package with a ripped bag & cut package & claiming the were "lost" during shipping sorry buddy. :pissedoff: I filed a claim with the U.S. Postal Inspection Service already, just wanted to see if anybody has ever has a similar experience. I have a feeling I may just be F'd here, definately leaves a sour taste in my mouth. I don't know what else to do as this type of thing has never happened to me before, and I buy off Ebay quite a bit. Any ideas?

JerseyThursday | 02-20-2008 07:48 PM
Re: Ebay problem.. Quote:
Originally Posted by cigarlover (Post 976110) I won an auction on the 13th. 2 oz silver dragon. I email them today and ask if it has shipped. They reply and say it is out of stock and we may not get anymore. I can wait and see or I can have a refund. They are a powerseller or something like that and have a lot of feedback, over 10k so I thought they were pretty safe. Heres the item http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=020 So what ticks me off the most is they took my money and have never even said that they didnt have the item in question. IMO they should have contacted me immediately and said sorry dont have one of these so dont send money. Here it is a week later, no product, no money and no email from them until I finally sent one. Should they be reported for non performance and trying to sell items they dont have?
I would get the money back and then give them a big fat negative for wasting your time. The good thing is, with the new rule changes, they can�t leave you a retaliatory negative feedback.

Weatherman | 02-20-2008 07:49 PM
Re: Ebay problem.. Quote:
Originally Posted by Pounces On Ounces (Post 976296) Not to highjack your thread, cigarlover, but I have just run into a problem on Ebay & don't know what to do about it. Seems like a good place to ask for opinions on the matter. I won a roll of pre-'64 silver quarters from a seller & had to pay by check, no paypal was offered. Also, no insurance was offered either. Sent payment, then just today I recieved the package, with NO COINS inside! Needless to say I was PO'd & sent the seller a message stating as much. After my initial reaction, I looked closer at the package & noticed about a 1 1/2" cut or rip on the side. Looks like it was cut with a knife, but possibly could have been just plain damaged in shipping I suppose. Also inside was a very SMALL plastic bag with a torn bottom seam. No way could anybody fit 40 quarters in there unless it was really about to burst. Now I am not sure if I had the coins stolen during shipping, or if the seller is trying to pull a fast one by shipping a package with a ripped bag & cut package & claiming the were "lost" during shipping sorry buddy. :pissedoff: I filed a claim with the U.S. Postal Inspection Service already, just wanted to see if anybody has ever has a similar experience. I have a feeling I may just be F'd here, definately leaves a sour taste in my mouth. I don't know what else to do as this type of thing has never happened to me before, and I buy off Ebay quite a bit. Any ideas?
If the seller has a good feedback history with selling more expensive items, I would suspect the post office. I have received two flat rate envelopes that were torn or cut enough to remove coins. In both of those cases, the coins were loose and rattling around enough to attract attention. My advice is to ask sellers to put coins in an inner envelope or bag, and then to tape that envelope or bag well enough that the coins will not rattle, and it will not break open during shipment. I would be very surprised if you get any thing back from this problem. :Sorry:

jorhyne | 02-20-2008 07:50 PM
Re: Ebay problem.. Quote:
Originally Posted by Pounces On Ounces (Post 976296) Not to highjack your thread, cigarlover, but I have just run into a problem on Ebay & don't know what to do about it. Seems like a good place to ask for opinions on the matter. I won a roll of pre-'64 silver quarters from a seller & had to pay by check, no paypal was offered. Also, no insurance was offered either. Sent payment, then just today I recieved the package, with NO COINS inside! Needless to say I was PO'd & sent the seller a message stating as much. After my initial reaction, I looked closer at the package & noticed about a 1 1/2" cut or rip on the side. Looks like it was cut with a knife, but possibly could have been just plain damaged in shipping I suppose. Also inside was a very SMALL plastic bag with a torn bottom seam. No way could anybody fit 40 quarters in there unless it was really about to burst. Now I am not sure if I had the coins stolen during shipping, or if the seller is trying to pull a fast one by shipping a package with a ripped bag & cut package & claiming the were "lost" during shipping sorry buddy. :pissedoff: I filed a claim with the U.S. Postal Inspection Service already, just wanted to see if anybody has ever has a similar experience. I have a feeling I may just be F'd here, definately leaves a sour taste in my mouth. I don't know what else to do as this type of thing has never happened to me before, and I buy off Ebay quite a bit. Any ideas?
I always make it a point to buy PMs on eBay via PayPal. As much as I hate accepting it as a seller because of the fees, when buying I always use it for the extra protection up to $2000. I have heard of other similar things happening when coins aren't well packaged, and it sounds like you might be out of luck with no way to prove you were wronged.

Twisted Avatar | 02-20-2008 07:51 PM
Re: Ebay problem.. You have a 50/50 one of the scenarios you describe went down...... that post office search is going to take MONTHS to complete so It could be a while before you have any resolution. Day by day Fleabay is becoming a very dangerous place to do bizzeness. persue both routes and see which one pans out.....all the best though T

Weatherman | 02-20-2008 07:51 PM
Re: Ebay problem.. Quote:
Originally Posted by jorhyne (Post 976252) Sorry you've had a bad experience with them. I've bought coins from them a couple of times and it was a pleasant experience. I think a reasonable solution would be to ask for a refund and if it is received in a timely fashion I would leave a neutral feedback warning others of what happened.
:dito: This sounds like good advice to me.

jorhyne | 02-20-2008 08:00 PM
Re: Ebay problem.. Quote:
Originally Posted by JerseyThursday (Post 976314) I would get the money back and then give them a big fat negative for wasting your time. The good thing is, with the new rule changes, they can�t leave you a retaliatory negative feedback.
People like you are making eBay a much less pleasurable place to do business. Look at that seller, he is one of the largest coin bullion dealers on eBay, and probably made an honest mistake. You have to realize that an honest seller wants to have a positive experience just as much as you do. Its not profitable for him to lose potential repeat customers by constantly selling out of stock products and forcing his buyers to wait. If you would look at the problem logically rather than automatically suggesting a drastic option you would probably have a different response.

GreenSpirit | 02-20-2008 08:15 PM
Re: Ebay problem.. A very similar thing happened to me with this exact same seller. My coin didn't come so I called and called and called and he put me off and put me off; then said my check was lost or possibly had not arrived. I thought it was b.s. Finally I found that he didn't have the coin. He sent me a smaller gold coin as a replacement along with an insufficient cash refund for the difference. It was only a very few bucks short of an adequate refund, but the whole hassle was annoying and time-consuming. I've found the really good sellers go out of their way to make things right when they screw up. Not Jim, at least not in my case. I think he is doing more business on eBay than he can effectively manage.

Weatherman | 02-20-2008 08:42 PM
Re: Ebay problem.. Quote:
Originally Posted by GreenSpirit (Post 976355) A very similar thing happened to me with this exact same seller. My coin didn't come so I called and called and called and he put me off and put me off; then said my check was lost or possibly had not arrived. I thought it was b.s. Finally I found that he didn't have the coin. He sent me a smaller gold coin as a replacement along with an insufficient cash refund for the difference. It was only a very few bucks short of an adequate refund, but the whole hassle was annoying and time-consuming. I've found the really good sellers go out of their way to make things right when they screw up. Not Jim, at least not in my case. I think he is doing more business on eBay than he can effectively manage.
There have been several times that this seller did not deliver. I would focus in getting a full refund from the seller as the first priority. Before buying from this seller again, getting advance confirmation that he has the item in stock looks like a necessary hassle.

Optimus SubPrime | 02-20-2008 09:00 PM
Re: Ebay problem.. I won a couple cd's on eBay last week... then I got an email from the seller: 'sorry, we're currently out of stock on those items -- please allow 3 business days to process your refund'... from what I gather, this isn't uncommon. :confused_ma:

Gcubed | 02-20-2008 09:08 PM
Re: Ebay problem.. Quote:
Originally Posted by Weatherman (Post 976401) There have been several times that this seller did not deliver. I would focus in getting a full refund from the seller as the first priority. Before buying from this seller again, getting advance confirmation that he has the item in stock looks like a necessary hassle.
They should pay the current market difference at the least. An honest dealer would acquire the item and ship it at their cost. Sounds like they did a "naked" short. Oh Well........

CoinNut | 02-20-2008 09:31 PM
Re: Ebay problem.. I would not neg. the seller, unless you do not care about a very noticable red neg. yourself, which will likely happen. A note to the bay people seems in order.I would have not more contact with this seller and block, after I get my money back. Most people there are doing the right thing but sometimes one of them is not . The coming feedback changes should weed out "problem sellers"

ppius13 | 02-20-2008 09:53 PM
Re: Ebay problem.. "The good thing is, with the new rule changes, they can�t leave you a retaliatory negative feedback." What rule changes? My understanding is that retaliatory feedback is still possible.

Tecumseh | 02-20-2008 10:15 PM
Re: Ebay problem.. I have fairly extensive experience with this seller and I can't complain about any of the transactions I have had with him. I won a few small items on Ebay from him and his performance was fine. I placed a large PM order wth him (for my IRA)- 30oz of gold and 2,000 oz silver and he was top notch - very personable and worked hard to get me the particular items that I was looking for. He matched APMEX.Com price and gave me free shipping. After that I ordered a couple 1/4 oz. Maples from him and he again matched the APMEX listed price. I e-mailed him about 6 months ago for another small purchase and he didn't respond. Since then I have heard about other bad experiences with him (from Kitco). I suspect his business is high volume and low margin and it is tough for anyone to bat 1,000. I don't think what he did to Cigarlover is right but it's hard to beat a guy up too much for delivering better than 99% of the time. Gcubed is probably right and he may in essence "naked short" items at times - and for an old school guy like Gcubed that is probably unethical but I can only imagine how tough it has to be when you are a one man shop with probably limited resources to service an international customer base. I probably won't push my luck and do anymore business with him but I would have to say he is basically an honest guy based on my experience.

GreenSpirit | 02-20-2008 10:43 PM
Re: Ebay problem.. Quote:
Originally Posted by Tecumseh (Post 976526) I have fairly extensive experience with this seller and I can't complain about any of the transactions I have had with him. I won a few small items on Ebay from him and his performance was fine. I placed a large PM order wth him (for my IRA)- 30oz of gold and 2,000 oz silver and he was top notch - very personable and worked hard to get me the particular items that I was looking for. He matched APMEX.Com price and gave me free shipping. After that I ordered a couple 1/4 oz. Maples from him and he again matched the APMEX listed price. I e-mailed him about 6 months ago for another small purchase and he didn't respond. Since then I have heard about other bad experiences with him (from Kitco). I suspect his business is high volume and low margin and it is tough for anyone to bat 1,000. I don't think what he did to Cigarlover is right but it's hard to beat a guy up too much for delivering better than 99% of the time. Gcubed is probably right and he may in essence "naked short" items at times - and for an old school guy like Gcubed that is probably unethical but I can only imagine how tough it has to be when you are a one man shop with probably limited resources to service an international customer base. I probably won't push my luck and do anymore business with him but I would have to say he is basically an honest guy based on my experience.
Bah. He jerked me around twice in about 5 purchases. He sent cheaper coins than I bid on and allowed me to eat the difference ....and especially, it semed to me, when he got a low winning bid... I owe him two negatives but I did not do it to him, and in fact gave him a positive for the first f/up, because I said "what would Jesus do" .... but I couldn't remember where I read that Jesus ever used eBay. So I was kinda on my own.

JerseyThursday | 02-20-2008 11:08 PM
Re: Ebay problem.. Quote:
Originally Posted by jorhyne (Post 976342) People like you are making eBay a much less pleasurable place to do business. Look at that seller, he is one of the largest coin bullion dealers on eBay, and probably made an honest mistake. You have to realize that an honest seller wants to have a positive experience just as much as you do. Its not profitable for him to lose potential repeat customers by constantly selling out of stock products and forcing his buyers to wait. If you would look at the problem logically rather than automatically suggesting a drastic option you would probably have a different response.
It would seem a seller who lists an auction for something he doesn’t actually have makes eBay a much less pleasurable place to do business. You might want to read other comments regarding the seller in this thread. Sounds like he makes a lot of “honest mistakes”. Let me guess, if the final bid was high enough, he would have found the item.

RiverRat | 02-20-2008 11:25 PM
Re: Ebay problem.. :rolleyes_m: I'd take the refund and never do business with the seller again. Rule #1 - Don't put something up for sale you don't own. :bear_angry::bear_angry::bear_angry: Here's a short horror story concerning an Ebay Power Seller: A friend won an auction on some very expensive drag racing parts and needed them within a week. Seller charged him a small fortune in shipping and guaranteed the items would arrive within seven days. They didn't... The seller jerked him around and refuses to answer emails or phone calls. Not good.Ebay no help...as usual. He tracked the guy down with the phone number to his residence address. Jumped in the car,drove all the way to Michigan and was sitting in the sellers' driveway the next morning when the guy walked out. The guy was butt ugly rude and tried to fart him off...threatened to call the police. Big mistake... My friend has a short fuse. After leaving him for EMS and returning home...the guy's wife called and offered to refund his money and give him the parts for free if he promised to never come back to Michigan. So it all ended well...a least I thought so. I really don't know how bad the seller came out of the deal,but he never sold on ebay again after that incident. Yeah...the total amount was in excess of $4K...so you can see why my friend got bent out of shape. :bear_w00t::D:bear_w00t:

StackerKen | 02-21-2008 12:12 AM
Re: Ebay problem.. Quote:
Originally Posted by ppius13 (Post 976502) "The good thing is, with the new rule changes, they can’t leave you a retaliatory negative feedback." What rule changes? My understanding is that retaliatory feedback is still possible.
Sellers Can No longer leave Negative feed back for Buyers.... I have been buying AND selling on ebay since 1998 It can be lots of fun Watching People Bid on your stuff sometimes you can do quite Well on stuff you sell there and you Can Find great deals sometimes too. You Just have to becareful... Always check Feedback AND Always Buy Insurance! And Use Paypal for extra Protection Sellers Should Not be listing an item they Don't have in their hands...But they Do...Some sellers are Drop shippers (I hate that). I have bought Probably close to Hundred items in the past ten years and Have never had a Problem (that I can remember anyway) My wife recently Bought a silver proof quarter on ebay and bought the $1.65 insurance...The coin was not in the envelope and there was a tiny tear just like the Others poster mentioned....She emailed the seller and the seller sent her a refund cause he Didn't buy the Ins. that My wife Paid him for...She was still bummed bout not getting the coin that she won at a Great Price.... But, If you don't like to Buy on eBay...Thats fine...More good deals for me!!~! Oh...AND I don't think I would ever buy anything over a few hunderd Dollars on ebay.... Thats a Risk I wouldn't want to take unless I was Real sure bout the seller

DogFarm | 02-21-2008 12:18 AM
Re: Ebay problem.. dudes, stastically speaking, is it better to be a buyer or a seller on ebay? as much as I hate paypal and as much as i hate whoring out my dollars on ebay, i do think it has its moments when you are buying and use paypal. i'm on my second vodka / lemonaide so i am rambling a bit, but basically, I like the idea of waiting on some guys doorstep and asking him "WTF" with a louisville slugger.

Whiskey Tango Foxtrot | 02-21-2008 12:39 AM
Re: Ebay problem.. Quote:
Originally Posted by Pounces On Ounces (Post 976296) Not to highjack your thread, cigarlover, but I have just run into a problem on Ebay & don't know what to do about it. Seems like a good place to ask for opinions on the matter. I won a roll of pre-'64 silver quarters from a seller & had to pay by check, no paypal was offered. Also, no insurance was offered either. Sent payment, then just today I recieved the package, with NO COINS inside! Needless to say I was PO'd & sent the seller a message stating as much. After my initial reaction, I looked closer at the package & noticed about a 1 1/2" cut or rip on the side. Looks like it was cut with a knife, but possibly could have been just plain damaged in shipping I suppose. Also inside was a very SMALL plastic bag with a torn bottom seam. No way could anybody fit 40 quarters in there unless it was really about to burst. Now I am not sure if I had the coins stolen during shipping, or if the seller is trying to pull a fast one by shipping a package with a ripped bag & cut package & claiming the were "lost" during shipping sorry buddy. :pissedoff: I filed a claim with the U.S. Postal Inspection Service already, just wanted to see if anybody has ever has a similar experience. I have a feeling I may just be F'd here, definately leaves a sour taste in my mouth. I don't know what else to do as this type of thing has never happened to me before, and I buy off Ebay quite a bit. Any ideas?
What was the amount of postage on the envelope when you received it and does it jive with one having a roll of quarters in it? This should give you an idea as to what it weighed when it was sent.

Mike C | 02-21-2008 08:59 AM
Re: Ebay problem.. Yeah, what he said! This guy deserves a negative feedback, because the feedback system is designed for things like this. He took your money, knowing that he did not have the item to deliver. If he was honest, he would have offered to make up the difference, not just send a refund.

TomD | 02-21-2008 01:32 PM
Re: Ebay problem.. Quote:
Originally Posted by Whiskey Tango Foxtrot (Post 976673) What was the amount of postage on the envelope when you received it and does it jive with one having a roll of quarters in it? This should give you an idea as to what it weighed when it was sent.
That's a pretty good idea. The quarters would be just north of 7 oz plus packaging, maybe around 9-10 oz total. Or was it flat rate?

Pounces On Ounces | 02-21-2008 01:50 PM
Re: Ebay problem.. Quote:
Originally Posted by TomD (Post 977406) That's a pretty good idea. The quarters would be just north of 7 oz plus packaging, maybe around 9-10 oz total. Or was it flat rate?
Yeah thats part of the probem: flat rate envelope. I asked USPS if they weighed the package at any point during shipping. I figured it would be obvious when or if the coins were lost. But no, they don't care how much a flat rate package weighs, so its not taken into account. Yup, I think I'm screwed here. Chalk it up to a lesson learned, I suppose.

All times are GMT -4. The time now is 04:38 PM. |
Page 1 of 2 | 1 | 2 | >
Show 30 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Copyright = None use it and Link to GIM

Gold & Silver Forum - Ebay problem..

Page 2 of 2 | < | 1 | 2
Show 30 post(s) from this thread on one page

Gold & Silver Forum (http://goldismoney.info/forums/index.php)
- Gold - Silver - Coins - Numismatics (http://goldismoney.info/forums/forumdisplay.php?f=51)
- - Ebay problem.. (http://goldismoney.info/forums/showthread.php?t=238123)

Highbanker | 02-23-2008 07:44 PM
Re: Ebay problem.. C'mon folks....how many threads does it take to get the message??? Sail on, Sail on.. oh ship of fools...(ebay fools that is).. :banghead:

All times are GMT -4. The time now is 04:38 PM. |
Page 2 of 2 | < | 1 | 2
Show 30 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Copyright = None use it and Link to GIM